Do you know, If your landlord didn't protect your deposit, you could be owed compensation

Tenancy Deposit Claims

In England & Wales, a growing number of landlords are not securing tenancy deposits correctly. If your deposit was not protected, you could be entitled to make a tenancy deposit claim.

What is a Tenancy Deposit Claim?

Under UK housing law, every landlord must protect a tenant’s deposit in an approved tenancy deposit protection scheme—either the

Deposit Protection Service (DPS),

MyDeposits, or the

Tenancy Deposit Scheme (TDS).

This must be done within 30 days of the deposit payment. The tenancy deposit protection rules were created to stop landlords from misusing tenant deposits and to ensure deposits are returned fairly at the end of the tenancy agreement.

If your landlord has failed to protect your deposit, you may be eligible to file a tenancy deposit protection claim or a tenant compensation claim, which could award you 1–3 times the value of your original deposit.

The value of a tenancy deposit compensation claim depends on how many times your landlord broke the law. Each breach adds to the potential payout, including:

Failure to protect the deposit within 30 days of payment.

Failure to issue tenants with the legally required deposit protection certificate and scheme details.

Not maintaining deposit protection throughout the entire tenancy or renewed agreements.

Deposit Refund is a leading Tenant Deposit Claim Specialist

As the UK’s dedicated experts in tenancy deposit protection claims, we specialise in helping tenants reclaim deposits that have been wrongly withheld. Our legal partners are leaders when it comes to tenancy deposit disputes, making us a top-rated housing claims service. With extensive experience and a reputation for winning successful claims, our legal partners are the go-to choice for tenants seeking deposit compensation.

Chat To Our Friendly Team

Get in touch to speak to a member of our friendly team. No pressure, no hard selling just understanding team members who are here to help you.

Maximising Your Claim

At Deposit Refund, we go beyond simply claiming the standard compensation. With specialist knowledge of tenancy law and experience handling multiple breach cases, our partner law firms work hard to secure tenants the highest possible compensation under the law.

Do any of the below apply to you?

Landlord Didn’t Protect Your Deposit?

Landlords are legally required to protect deposits in the DPS, MyDeposits, or TDS scheme. If yours didn’t, you may be eligible to make a tenant deposit compensation claim. All you need is your tenancy agreement to get started.

Deposit Not Protected Within 30 Days – Claim Compensation ?

Tenants can claim compensation if their landlord registered the deposit after the 30-day deadline. A late protection breach can still lead to a valid tenancy deposit claim worth up to three times the deposit.

Charged for Damages You Didn’t Cause?

Tenants dealing with unfair deposit deductions can use free dispute services from DPS, MyDeposits, or TDS. But if no protection scheme was used, you may be entitled to a tenancy deposit compensation payout.

Landlord Refusing to Return Tenancy Deposit – Make a Claim!

A landlord holding onto your deposit is a major red flag. Often, it means they didn’t protect it correctly, giving you the right to pursue a tenancy deposit refund claim.

Stayed Longer Than Your Contract?

Tenancy deposit protection must cover the whole tenancy period, not just the initial agreement. If protection lapsed after your first term, you may have grounds for a tenancy deposit breach claim.

Never Received Deposit Protection Paperwork?

Tenants must receive official paperwork or emails from the DPS, MyDeposits, or TDS scheme. If you weren’t given deposit protection details, you may be eligible for a tenancy deposit compensation claim.